RETURN & REFUND POLICY
At MV Oral Care, we are committed to providing premium-quality oral care products and a professional customer experience.
Due to hygiene and safety reasons, opened or used oral care products are non-returnable and non-refundable.
We only accept returns for unused, unopened items within 14 days of delivery.
To be eligible for a return:
• Item must be unused and in its original packaging
• Return request must be submitted within 14 days of delivery
• Proof of purchase is required
Please note:
• Shipping costs are non-refundable
• Customers are responsible for return shipping fees unless the item arrived damaged or defective
• Any item returned opened, used, or not in its original condition will not be accepted
Damaged or Defective Items:
If your order arrives damaged or defective, please contact us within 48 hours of delivery at [your email] with photos of the item and packaging. We will gladly review the issue and provide a replacement if applicable.
MV Oral Care reserves the right to refuse returns that do not meet the above conditions.